Policy analyst
November 2022 – present
Employment and Social Development Canada, Canada Service Corps

• Product owner for a scrum team delivering on a volunteering portal prototype for youth

• Develop business requirements, provide input on various procurement documents, take part in scrum ceremonies, lead backlog refinements, plan work required per sprint

• Design internal Microsoft PowerApps client relationship manager to keep track of engagements, contact information and funding information

• Ad hoc design requests for briefing materials and other internal documents shared up to the Prime Minister level

Junior policy analyst
November 2020 – November 2022
Employment and Social Development Canada, Canada Service Corps
canada.ca/en/services/youth/canada-service-corps.html

• Onboard students and oversee their work

• Design Microsoft PowerBI dashboards to aggregate and display program and website data

• Work with internal stakeholders to lead the design of webpages for the Civic Participation Pilot

Program generalist
September 2017 – November 2020
Employment and Social Development Canada, Labour Market Information
clmi-explore-icmt.ca [link to demo]

• Design graphics, using Adobe Creative Cloud, Figma and Invision to enhance the appearance of the site as well as aid in communicating technical concepts to internal and external stakeholders

• Front-end development for desktop and mobile formats, using RESTful APIs, JavaScript/jQuery, HTML, CSS, JSON and AJAX to analyze and disseminate labour market information to Canadians

• Ensure accessibility of the site through collaboration with an external communications firm

• Implement and monitor web analytics using Matomo and Google Analytics

• Develop and SEO strategy to increase daily visitors from around 50 to 300+

• Develop a custom executive dashboard, using C3/D3 libraries, to report on key project indicators for upper management

Web publishing specialist
June 2015 – September 2017
Employment and Social Development Canada, Red Seal Secretariat
red-seal.ca

• Formatted 600+ documents for web while the site was being updated to ensure all pages adhered to Web Content Accessibility Guidelines (WCAG) 2.0

• Produced infographics on program data used as briefing materials

• Maintained a stakeholder mailing list, scheduled e-blasts, and tracked metrics around those e-blasts